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Collections and Electronic Invoicing

Wednesday, 6 January 2010 07:45 by rhaden

It's nobody's favorite part of the job, but every business has to face it sooner or later: the customer who doesn't pay.

SmartPay can help. Here's how:

  •  First, and perhaps most important, using an EIPP solution like Onsharp's SmartPay cuts down on the number of collections efforts you'll have to make. Far fewer people will fail to pay because they forgot, delayed because of having run out of checks or stamps, lost the bill -- all the little things that cause delays among people who intend to pay.SmartPay is so easy for customers that most will pay your bill quickly.
  • Second, SmartPay eliminates problems on the merchant's end, too. You'll no longer have invoices that don't get sent because you failed to get around to invoicing, thought you had billed someone, or mislaid the stack of bills waiting to be mailed.  SmartPay lets you set up recurring invoices to be sent automatically, too.
  • SmartPay keeps track of who has paid and who hasn't. There is no question of a check getting lost in the mail or a payment not being recorded in your office. You can easily run a report of aging invoices at any time.
  • SmartPay lets you send reminders and messages -- automatically to anyone who falls behind on payments, or individual messages to one customer who needs some extra support. SmartPay won't get tired of sending reminders and give up, either.
We hope that 2010 is a prosperous year for you and all of your customers, and that you don't have any collection issues. However, it's nice to know that SmartPay can help if these issues arise.

If you need some help taking advantage of all the features of SmartPay, contact us and we'll be happy to work with you.

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