Get Your Customers Psyched for Billing Software
Switching over to billing software can sometimes cause a panic among your customers. They are used to the way things have been done and are hesitant to accept changes. No matter what industry you are in, every business wants to … Continue reading
Maximize the Results of Electronic Bill Presentment and Payment System
SmartPay is releasing research for businesses interested in or businesses currently using electronic billing and invoicing. The whitepaper titled, “Opt-in versus Opt-out Approaches” is an analytical comparison of two SmartPay customers that offer electronic bill presentment and payment systems (EBPP) … Continue reading
Billing System Features your Customers will Love
Business philosopher, Jim Rohn says “One customer well taken care of could be more valuable than $10,000 worth of advertising.” A customer that has a positive experience will spread the word about your great services or products. Think about what … Continue reading
It’s Just a Simple Theory…Improving Customer Adoption
When it comes to electronic bill presentment and payment systems, every business wants high customer adoption of the system. That is a no brainer. How can you encourage your customers to adopt the system? It’s a simple theory, really. Diffusion … Continue reading
Customer Adoption: Tips to Motivate eBilling Usage
eBilling is one of those things that’s win-win for everybody in business. You get paid more quickly and reliably, and your customers have an easier time paying without having to deal with checks or phone calls. Unfortunately, even in 2012, … Continue reading
Online Security:How to Protect Yourself with Online Billing
Due to technological advancements, payments can now be made online through electronic billing systems. Never the less, these billing systems have been faced with many challenges due to the alarming increases in fraud cases. There are a number of safety … Continue reading
Register Today for “Small Steps to Going Paperless” Webinar
SmartPay will be hosting a free webinar titled “Small Steps to Going Paperless” on February 24th at 2:00 pm CST. Technology and the environment are two focus areas making their way up the priority list for nearly all businesses, and … Continue reading
How to Collect Payments from Customers
Every business owner wants customers who pay their bills on time, but we all know that we will probably have at least one customer who fails to pay up. When it comes to collecting late payments, you want to make … Continue reading
It’s All About Options with Custom EBPP
One aspect of the Internet that customers have come to happily embrace is the idea of electronic billing. More than two-thirds of Americans now pay at least some of their bills online, and increasing numbers are coming to demand e-billing … Continue reading
Electronic Bill Presentment and Payment Reduces Expenses
There are many benefits of using the electronic bill presentment and payment system, including that it saves time and money. No one wants to spend extra time creating, printing and mailing invoices. Completing these tasks electronically is virtually as easy … Continue reading
